DELIVERY SERVICE & PRICE

Holiday Delivery Information Due to the upcoming UK festive period and national holidays, normal delivery timings will be affected. Delivery dates shown between the 17th December and 4th of January, are a guide only. Please allow extra days for national holidays in destination countries.

Delivery Times

As soon as your order is received it will be processed within 24 hours ready for shipment to your specified delivery address. At the moment we offer a standard delivery service and you can see the estimated delivery times for your country in the table above - please note these are listed in working days and are excluding weekends and bank holidays.

Delivery Addresses

We´ll deliver direct to you, to your customer or to site. It´s easy to add another delivery address to your account, just select deliver to a different address or person when you´re checking out or go to My Account, where you can manage your address list. All addresses will be saved & available to pick every time you order.

*Please note deliveries to Finland and Sweden are exceptions to this and our courier will deliver orders that weigh 20kg or below to a local parcel shop for collection – orders above 20kg will follow normal procedure and a delivery will be attempted to your chosen address.

Order Tracking

You can track your order by contacting our English-speaking Customer Service Team via email at [email protected] . They are ready to help you with your order.

Planning Ahead

Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings, if needed.

Need Help Regarding Delivery:

If you still need further assistance regarding your delivery please contact our Customer Service Team on +(44)1935 385685 or via email at [email protected]